© 2004 Elena Fawkner
I hope I don't disillusion you
but I don't run my website
or publish this newsletter out
of the goodness of my heart.
I do it because, like many of
you who have a full-time job,
I would one day like to work for
myself out of my home.
To do this, I have to find an
alternative source of income.
Ergo, I have a profit motive in
bringing this newsletter to
you.
I haven't been in this business
very long. I only started
this past July, in fact.
I started out small and, slowly
but surely, my business is growing.
I am now able to
supplement my salary with several
hundred dollars a month
from my online business.
There is no secret to making
money in this business.
Like anything else, it takes hard
work and commitment. Like
many of you, I make my money by
promoting affiliate programs and
charging for paid
advertising in this newsletter.
The past few months since I started
AHBBO have been a great
learning experience. Like
anyone, I have made mistakes
along the way but I also got some
things right too. In this
article, I would like to share
with you my greatest lesson
from 1999. It is this ...
profit is not a dirty word.
From time to time since starting
this newsletter, I would be
approached by advertisers asking
me to send out an exclusive
mailing. This is a mailing
sent out, BY ME (of course I
don't make my subscriber database
available to ANYONE else),
containing a single advertisement.
I am paid by the
advertiser for sending this message
to you. Initially I was
in two minds about exclusive mailings.
I received my fair
share of them because I am subscribed
to a lot of other
newsletters. Most of the
time I didn't read them and they
went straight into the trash bin
without being opened. "I
didn't sign up for this newsletter
to get THAT", I would
sometimes think to myself.
So, not wanting to generate
unsubscribe requests to my own
newsletter, I resisted these
approaches.
Over time, as I started receiving
more and more of these
requests from advertisers, I began
to realize that exclusive
mailings obviously worked.
If they didn't, people wouldn't
want to pay me good money to have
their message reach you.
That meant that many subscribers
obviously read them and
some bought what was being offered.
But the one thought that
would always stop me was that
I may alienate some of my
subscribers and they may leave
me as a result.
But then I realized that although
an exclusive mailing would
sometimes prompt me to unsubscribe
to a newsletter that I
didn't particularly enjoy, it
NEVER prompted me to
unsubscribe from a newsletter
I DID enjoy.
So, I decided to try an experiment.
A few weeks back I sent
out an exclusive mailing for a
paying advertiser. I coded
the unsubscribe instructions in
the special mailing so I
could tell which unsubscribes
came from the special mailing
and which were just natural attrition.
I received, I think,
19 unsubscribe requests as a direct
result. Out of a total
database of something like 1600
back then, that was, in
retrospect, a very small number.
I also received a couple of very
irate unsubscribe emails
from people who expressed their
"disappointment" in me for
having the temerity to be seeking
to make a profit from my
business! How dare I!
These individuals obviously thought
that I was putting in all this
work and all these hours for
purely altruistic reasons and
for their personal benefit
alone.
So, I concluded that my experiment
was a failure and put it
down to the vagaries of human
nature, bemoaning to myself
how people would take whatever
you had to offer so long as
it was free ...
I made this point in a disgruntled
email to an online friend
of mine, muttering that never
again would I send out an
exclusive mailing. That
friend did me a great service. She
told me to rethink that decision
and pointed me to a
wonderful article on exactly this
point. I've lost her note
to me now so I can't pass it on
to you but the gist of the
article she referred me to was
that the author, a newsletter
publisher, actually welcomed the
unsubscribe requests that
followed his exclusive mailings
because exclusive mailings
were his way of weeding out, as
he called them, the "freebie-
seeking tire kickers".
These were people who signed up
for his newsletter only
because it was free and he figured
losing these subscribers
was no loss at all. He preferred
to retain only those
subscribers who valued the information
he provided to them
enough to be willing to accept
an occasional exclusive
mailing from one of his advertisers
or, on occasion, himself.
The people who unsubscribed on
the strength of one exclusive
mailing were, he reasoned, never
going to do business with
him anyway.
I thought about this. Then
I thought about it some more.
He's right! I finally thought
to myself. I should WELCOME
losing those subscribers who leave
just because they receive
an exclusive mailing from me.
This is not a hobby, it is
a business. I am in this
business to make money ...
correction ... a PROFIT.
Why should I apologize for that?
I am doing so by honest means.
I am doing so by way of hard
work and by giving value to my
subscribers.
So I began to think of exclusive
mailings as a way of
culling the "freebie seeking tire
kickers". THEN I began to
think of exclusive mailings as
a way of actually CLEANSING
my subscriber database.
Why, I should send out exclusive
mailings on principle! Why
should advertisers spend money
sending advertising to people
who have no intention of
buying from ANYONE? And
why should I apologize for trying
to make a profit out of my own
business? I shouldn't and I
don't! Because profit is
NOT a dirty word!
With every exclusive mailing I
send, I receive a small
number of unsubscribe requests
as a direct result. As the
man in the article I referred
to earlier said, "And that's
the way I like it."
_________________________
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Elena Fawkner is editor of Home-Based Business Online.
Best business ideas and opportunities for your home-based or online business.
Copyright 2009, AHBBO.com. All rights are reserved.
Friday, 19-Mar-2010 23:23:31 MDT